Error Handling
When you make an API call to access an HMS SDK, the SDK may return error codes. ErrorCodes are returned when a problem that cannot be recovered without app intervention has occurred.
These are returned as HMSException
in the onError
callback of the HMSUpdateListner
.
Following are the different error codes that are returned by the SDK . Before returning any error code, SDK retries the errors(whichever is possible).
Error Code | Cause of the error | Action to be taken |
---|---|---|
1003 | Websocket disconnected - Happens due to network issues | Mention user to check their network connection or try again after some time. |
2002 | Invalid Endpoint URL | Check the endpoint provided while calling join on HMSSDK . |
2003 | Endpoint is not reachable | Mention user to check their network connection or try again after some time. |
2004 | Token is not in proper JWT format | The token passed while calling join is not in correct format. Retry getting a new token. |
3001 | Cant Access Capture Device | Ask user to check permission granted to audio/video capture devices. |
3002 | Capture Device is not Available | Ask user to check if the audio/video capture device is connected or not. |
3003 | Capture device is in use by some other application | Show notification to user mentioning that the capturing device is used by some other application currently. |
3008 | Browser has thrown an autoplay exception. | Show notification to user mentioning that the browser blocked autoplay |
4001 | WebRTC error | Some webRTC error has occured. Need more logs to debug. |
4002 | WebRTC error | Some webRTC error has occured. Need more logs to debug. |
4003 | WebRTC error | Some webRTC error has occured. Need more logs to debug. |
4004 | WebRTC error | Some webRTC error has occured. Need more logs to debug. |
4005 | ICE Connection Failed due to network issue | Mention user to check their network connection or try again after some time. |
5001 | Trying to join a room which is already joined | Trying to join an already joined room. |
6002 | webRTC Error: Error while renegotiating | Please try again. |
40101 | Token Error: Invalid Access Key | Access Key provided in the token is wrong. |
40102 | Token Error: Invalid Room Id | RoomID provided in the token is wrong. |
40103 | Token Error: Invalid Auth Id | AuthID provided in the token is wrong. |
40104 | Token Error: Invalid App Id | App ID provided in the token is wrong. |
40105 | Token Error: Invalid Customer Id | Customer Id provided in the token is wrong. |
40107 | Token Error: Invalid User Id | User ID provided in the token is wrong. |
40108 | Token Error: Invalid Role | The role provided in the token is wrong. |
40109 | Token Error: Bad JWT Token | Bad JWT Token. |
40100 | Generic Error | Need to debug further with logs. |
40001 | Invalid Room | Room ID provided while fetching the token is an invalid room. |
40002 | Room Mismatched with Token | Room ID provided while fetching the token does not match. |
40004 | Peer already joined | Peer who is trying to join has already joined the room. |
41001 | Peer is gone | The peer is no more present in the room. |